WFG20 Italy

Women's Forum G20 Italy
Frequently Asked Questions

Have a question? Find the answer below! If you require further help, please contact us at delegates@womens-forum.com

Browser

Trouble viewing video content?

For optimal browsing, a modern and up-to-date browser is necessary. 
Example of compatible browsers: 
  • Google Chrome 
  • Firefox 
  • Edge
  • Safari 
 Obsolete browser: IE11 does not support the new web standards. 

The IT department of some companies may restrict certain functionalities (video viewing, videoconferencing). In this case, it is recommended if possible to change the browser. If this does not work, please use another means of connection (access to the site via another computer, mobile or other personal device). 

 If all the above is up to date and you still can't see the session, try refreshing your page and clearing your cache. 
Links on how to to clear each browser below: 

Account creation

How do I create an account?

After registering, you received an email from the Women's Forum inviting you to login to our platform by creating an account. If you have not received this confirmation email, please check your spam folder. If you require further help, please contact us at delegates@womens-forum.com. 
Contact us

Password

What do I do if I forgot my password?

Click on the button below to go to the authentification page where you can click 'forgot your password'. If you have already created an account via the steps above (confirmation email), you will receive an email with a verification code to change your password. Check your spam folder if you do not see the email. 

Locked account

What do I do if I am locked out of my account?

You are automatically locked out of your account after 5 unsuccessful login attempts. After 5 minutes you may attempt to sign in again. If you still require help, contact us at delegates@womens-forum.com

Networking

How do I edit my networking profile?

Our digital platform allows you to network one-on-one and carry out video and audio calls. 
To do so, you need to :
  1. Access your profile by clicking on the 'My profile' button and click on the "My Info" tab.
  2. Make sure your networking options are activated by ticking the box in the "Want to  network with others?" section
Networking Settings

Sessions

How do I access the sessions?

On the days of the event, there will be a "LIVE" button on the top right of the menu bar. There will also be a timeline banner at the top of the page on which you can click to access the sessions. These will take you directly to the currently airing sessions.

You can also access each session by clicking on the video icon on the top right section of each session's description page. Either way you will only be able to access the sessions once they are airing live. 
Programme

Bookmarking Sessions

How do I bookmark sessions?

It's easy! Just go to the Programme page (agenda button in the menu) and click on the 'bookmark' icon on the top right corner of a session  to bookmark it.
You can also click on a session to reach the session detail page and click on the 'bookmark' button under the video player.

All bookmarked sessions will appear in the "My agenda" tab of your account profile. You will receive email reminders before the start of each bookmarked session. 
My agenda

Replay

Will the sessions be available on replay? 

Yes! All registered attendees will have access to the sessions on demand after the Women's Forum G20 Italy has come to an end. You can access the sessions for replay the same way you will when they are live - either from their session pages or from your account's bookmarked sessions. 

Sessions

What if I can't make it to all the sessions? 

No worries! The sessions will be available to all registered delegates on replay, just make sure you're logged in to your account to view them! 

Sessions

Will my video be shown during the sessions?

Only speakers videos will be shared during each sessions. You will have the option to turn on your camera and speak with other event attendees through the platform's networking functions by going to your "My contacts" tab of your account and reaching out to other attendees to request a video call. Calls can only happen if both parties opt in.

Sessions

How can I ask questions during the sessions? 

On the right side of the screen for most sessions you will see a "Discussion" tab that will allow you to type in your comments and questions in real time as the sessions are airing.